Governance#

Objectives#

The primary governance objectives set out in this framework are to:

• Ensure effective and timely oversight, performance management, and decision-making through clearly defined roles and responsibilities and reporting mechanisms.
• Identify opportunities to leverage common needs to the mutual benefit of all parties.
• Establish effective governance processes that provide for honest dialogue and rapid escalation of relationship problems.
• Effectively identify and resolve difficult issues through the process of cooperative and amicable interest-based negotiations involving timely escalation though a series of governance levels.
• Ensure an effective relationship management process exists including communication, decision making, reporting, measurement, issue resolution and dispute resolution processes.

Guiding principles#

We will adhere to the following guiding principles for governance:

• Utilise transparency to ensure the financial aspects of the contract provide demonstrable value for money.
• Proactively identify sources of disagreement and discord, and take timely action before they become matters of dispute.
• Where possible, resolve issues through a process of cooperative and amicable discussions and negotiations.
• Ensure the governance processes and procedures enable us all to:
  • Understand and execute our responsibilities and accountabilities under the contract.
  • Work co-operatively together over the full term, subject to the specific rights of a party under the contract.
  • Develop and maintain high quality relationships.
  • Accommodate the lifecycle of the contract and adapt to changing environments.